Effective Date: [01/05/2024]

Welcome to Dragon LLC, the owner and operator of sierraz.com. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website or services. If you do not agree to these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using any part of our website or services, you agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference. These terms apply to all visitors, users, and others who access or use our services.

2. Services Provided

Dragon LLC provides full-suite software development services for individuals, startups, and businesses. Our services may include, but are not limited to:

• Custom software development
• Website and mobile app development
• Software maintenance and support
• Consulting services

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

3. User Accounts

3.1 Account Creation

To use certain features of our website or services, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time, without notice or liability, if we determine that you have violated these Terms of Service or engaged in any fraudulent, illegal, or unauthorized activity.

4. User Conduct

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You agree not to:

• Violate any applicable local, state, national, or international law or regulation.
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• Engage in any conduct that is harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
• Upload or transmit viruses, malware, or other harmful code that could affect the functionality of our website or services.
• Interfere with or disrupt the operation of our website, services, or servers.

5. Intellectual Property

5.1 Ownership

All content, design, graphics, and other materials on our website and services, including but not limited to logos, trademarks, and software, are the property of Dragon LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

5.2 License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and services for personal and commercial use in accordance with these Terms of Service. You may not copy, modify, distribute, sell, or lease any part of our website or services without our prior written consent.

6. Payments and Billing

6.1 Pricing and Payment Terms

All prices for our services are listed on our website or provided in a custom quote. Payments for services are due upon receipt of an invoice unless otherwise specified in a written agreement. We accept payment via credit card, PayPal, or other methods as indicated on our website.

6.2 Refund Policy

Our refund and returns policy is governed by the terms set forth in our Refund and Returns Policy, which is incorporated into these Terms of Service by reference.

7. Disclaimers and Limitation of Liability

7.1 Disclaimer of Warranties

Our website and services are provided on an “as-is” and “as-available” basis, without warranties of any kind, either express or implied. We do not guarantee that our website or services will be uninterrupted, error-free, or free of viruses or other harmful components.

7.2 Limitation of Liability

To the fullest extent permitted by law, Dragon LLC and its affiliates, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use our website or services, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Dragon LLC and its affiliates, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our website or services, your violation of these Terms of Service, or your violation of any rights of another.

9. Third-Party Links

Our website and services may contain links to third-party websites or services that are not owned or controlled by Dragon LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Dragon LLC shall not be responsible or liable for any damages or losses arising from your use of any third-party websites or services.

10. Governing Law

These Terms of Service and any disputes arising out of or related to these terms or your use of our website or services shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

11. Dispute Resolution

11.1 Informal Resolution

We encourage you to contact us directly to resolve any disputes or concerns you may have. You agree to negotiate in good faith to resolve any disputes before resorting to formal legal action.

11.2 Arbitration

If a dispute cannot be resolved informally, you agree to resolve any claims, disputes, or controversies arising out of or relating to these Terms of Service or your use of our website or services by binding arbitration. The arbitration shall be conducted in [Your Jurisdiction] in accordance with the rules of the American Arbitration Association (AAA). The arbitrator’s decision shall be final and binding.

12. Changes to These Terms of Service

We may update these Terms of Service from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new terms on our website and updating the “Effective Date” at the top of this page. Your continued use of our website or services after such changes constitutes your acceptance of the new terms.

13. Contact Us

If you have any questions or concerns about these Terms of Service or our practices, please contact us at:

Dragon LLC

1942 Broadway St. STE 314C Boulder CO 80302 US

Phone:7203077908

Email:admin@sierraz.com

By using our website and services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.